Frequently Asked Questions
Everything you need to know about shopping with Sexyland
Is the packaging discreet?
Yes, all orders are shipped in plain, unbranded packaging with a generic return address to ensure your privacy is protected.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various 'Buy Now, Pay Later' services. Your statement will show a discreet billing name.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express options are available for delivery within 1-2 business days depending on your location.
Can I return a product if I change my mind?
Due to health and hygiene regulations, we cannot accept returns on intimate items once the seal is broken or the product has been used. Faulty items are covered under our standard warranty.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
Are your products body-safe?
Absolutely. We only stock high-quality products made from body-safe materials such as medical-grade silicone, glass, and phthalate-free plastics.